Terms of Service

1. Introduction

Welcome to Vero (“Company,” “we,” “us,” or “our”). By accessing or using our website (the “Site”) and purchasing our products (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our Site.

2. Eligibility

You may use our Services only if you can form a legally binding contract and agree to comply with these Terms. If you do not agree to these Terms, you may not access or use the Site.

3. Account Creation

  • Registration: You may need to create an account to access certain features. You agree to provide accurate, current, and complete information, and to update it as necessary.
  • Security: You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
  • Termination: We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in fraudulent or illegal activity.

4. Product Descriptions & Pricing

  • Descriptions: We strive to display our products as accurately as possible. However, slight variations in color, size, or materials may occur.
  • Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue products without liability.

5. Orders & Payment

  • Order Acceptance: Your order is an offer to purchase. We reserve the right to accept or decline your order for any reason.
  • Payment: We accept various forms of payment as indicated at checkout. By providing a payment method, you represent that you are authorized to use it.
  • Billing Accuracy: You agree to provide current, complete, and accurate purchase information for all orders.

6. Shipping & Delivery

  • Shipping Times: Delivery times are estimates and may vary due to factors outside our control.
  • International Orders: Customs, duties, and taxes vary by country and are the responsibility of the customer.

7. Return & Exchange Policy

We offer a no-questions-asked replacement or full refund option within 30 days of receiving your order. To learn more, please review our Return & Exchange Policy for full details, including any exclusions.

8. Intellectual Property

  • Ownership: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Vero or its licensors.
  • Restrictions: You may not reproduce, distribute, modify, create derivative works of, or otherwise exploit any of the Site’s content without our express written permission.

9. User-Generated Content

  • Submission: Any feedback, comments, reviews, or other content you submit must comply with our Review Policy and be true, lawful, and respectful.
  • License: By posting content, you grant Vero a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and modify your submitted materials for promotional and other business purposes.

10. Disclaimer of Warranties

The Site and our products are provided “as is” and “as available.” We make no warranties, expressed or implied, about the reliability or accuracy of the content, products, or services offered.

11. Limitation of Liability

To the fullest extent permitted by law, Vero, its officers, directors, employees, or agents shall not be liable for any indirect, consequential, incidental, or special damages, including but not limited to loss of profits, data, or goodwill. 

12. Indemnification

You agree to indemnify and hold Vero harmless from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of your misuse of the Site, violation of these Terms, or infringement of any intellectual property or other right.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Vero operates, without regard to conflict of law principles. Any disputes relating to these Terms shall be resolved exclusively in the courts located in that jurisdiction. 

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at: 

  • Email: support@vero.jewelry

By using our Site and Services, you acknowledge that you have read, understood, and agree to these Terms of Service.

Last updated: April 3,2025